user_ew86h2's profile

Visitor

 • 

18 Messages

09/17/2026 5:41 PM

Mesh network drops when I move around

I just got a xfi gen2 pod to help coverage when in my basement.  I was dropping internet coverage on my phone when going into my basement - turning wifi on and off (on my phone) helps, but I am trying to avoid that.  I found this thread https://forums.xfinity.com/conversations/your-home-network/iphone-and-xfinity-mesh-network-connectivity-issue-xfi-pods-iphone/6815a28d9ad3b0659f08afe5 that seems to deal with this exact same issue and tried to use the solution.  However, when I try to change the security type, the only security mode available in the dropdown is WPA2.  How can I get the “WPA3-Personal-Transition” to be available for my network?

Oldest First
Selected Oldest First

Official Employee

 • 

2.5K Messages

7 hours ago

 

user_ew86h2 Thanks for reaching out to us here with your concerns. You can enable "WPA3-Personal-Transition" by updating your settings inside the Xfinity App.
 
 
 
Steps to Enable WPA3-Personal-Transition:
  • Open the Xfinity app on your mobile device.
  • Tap the WiFi tab at the bottom of the screen.
  • Tap the WiFi details tile.
  • Tap Edit WiFi settings.
  • Select the drop-down menu for Security Mode and choose WPA3-Personal-Transition.
  • Tap Save.
  • Unplug your Xfinity Gateway (such as the XB8) for 30 seconds, then plug it back in to restart the device and apply the changes.

P:lease let me know if you have any trouble with the process. 

 

 

forum icon

New to the Community?

Start Here