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Friday, August 28th, 2026 6:52 AM

Measurable current from incoming coax feed

The text below was generated by AI. I've confirmed it is accurate based on current investigation, and the readings indicate a likely problem based on multiple sources.

Reporting measurable 60 Hz AC current on my coax drop shield. My internet service is currently working — this is not a service outage ticket, and I'd ask that it not be closed as resolved on that basis.

Measurements taken at the ground block with a clamp meter:

- 0.31–0.38 A AC on the drop shield coming from the utility
- ~0.35 A AC on the bonding conductor to my grounding electrode system
- 0.00 A on the coax continuing into the house

So the current enters on the drop shield and exits through the ground bond. Nothing downstream of the ground block carries any of it.

What I've already ruled out on my side:

- Both solar inverters shut down — no change
- Entire house de-energized at all disconnects — no change
- Subpanel neutral-to-ground bonding verified isolated
- PSE inspected my service and found no issue on their side, including L1-N and L2-N balance. My service neutral is intact.

With the premises fully de-energized (PSE pulled the meter, solar and battery power systems disconnected, and the coax house connection disconnected) the reading was unchanged, indicating the source is outside my property.

Request: a maintenance technician to check the bonding and grounding at my drop and at the tap.

I'm happy to provide additional details as needed.

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Official Employee

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3.6K Messages

4 hours ago

 

user_upmhz4 Thanks for reaching out about your grounding an bonding concern. I can understand how this could be worrying, and I'll be happy to send a tech out to check the grounding for you. I'll need to authenticate the account with account details in DM to allow me to schedule one for you. 

Can you send us a direct message with your full name, name of account holder (if different), and service address please?

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