Hello @user_lzhd4j! We’d be happy to help get your internet working. When you mention wanting your internet to work “on cable,” are you trying to connect a device directly to your Xfinity modem or gateway with an Ethernet cable, or is your internet service not working at all right now?
EG
Expert
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123K Messages
2 days ago
Can you please be more specific/provide more details ?
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XfinityAldrik
Official Employee
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2.9K Messages
20 minutes ago
Hello @user_lzhd4j! We’d be happy to help get your internet working. When you mention wanting your internet to work “on cable,” are you trying to connect a device directly to your Xfinity modem or gateway with an Ethernet cable, or is your internet service not working at all right now?
P.S. Thank you @EG for your help!
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