U

Monday, January 29th, 2024 9:01 AM

Closed

MB8611

This is [Edited: "Language"]  with this drop connection especially if you have no other alternative option. Something needs to be done about this [Edited: "Solicitation"]. Had a net gear router modem combo that worked great and one day they outdated it and it wouldn't work anymore. [Edited: "Language"/"Inflammatory"].

Official Employee

 • 

1.5K Messages

11 months ago

Hello and welcome to Comcast! I am sorry to hear you are having issues with your service @user_8s1b85. You are in the right place and we are happy to assist you today. How are you connecting to the Internet service? Are you on Wi-Fi or hardwired to the modem? 

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