5 Messages
MB8611 Downstream Bonded Channels high levels of uncorrectable
Hello so previous I had way more than what on the screenshot below I thought hard resetting would've fixed the issue however it did not I then had someone reprovisioned the boot file and that didn't solve the issue so what now do I just request a tech visit? Here two screenshots two days apart I forgot to take the one from a 30 day run however the issue occurs pretty quickly that it makes no difference
XfinityJoe
Official Employee
•
1.2K Messages
3 years ago
Please send us a message with as much information as possible (pictures are helpful too, if you can), using the below instructions:
(Full credit to @BruceW for this excellent explanation!)
"Search for Xfinity Support" won't work. To send a "Peer to peer" / "Private chat message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Peer to peer chat" icon or https://comca.st/3wjbsKk
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• - As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• - An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
See https://comca.st/2Uwyujs for an example.
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