Same issue as many others, though I see no adequate resolutions when searching this board.....
Tech has been out, cable connection is super clean, so seems the stats. The log is hard to interpret.
Disconnects from internet every day, sometimes 10 times, sometimes only once.
Does this modem really work with xfinity?
| Downstream Bonded Channels |
 |
|
|
|
| Channel |
Lock Status |
Modulation |
Channel ID |
Freq. (MHz) |
Pwr (dBmV) |
SNR (dB) |
Corrected |
Uncorrected |
| 1 |
Locked |
QAM256 |
37 |
651.0 |
4.2 |
40.4 |
43 |
0 |
| 2 |
Locked |
QAM256 |
13 |
507.0 |
4.6 |
39.8 |
13 |
0 |
| 3 |
Locked |
QAM256 |
14 |
513.0 |
4.5 |
40.7 |
9 |
0 |
| 4 |
Locked |
QAM256 |
15 |
519.0 |
4.4 |
40.7 |
12 |
0 |
| 5 |
Locked |
QAM256 |
16 |
525.0 |
4.3 |
40.5 |
14 |
0 |
| 6 |
Locked |
QAM256 |
17 |
531.0 |
4.2 |
40.3 |
13 |
0 |
| 7 |
Locked |
QAM256 |
18 |
537.0 |
4.1 |
40.1 |
9 |
0 |
| 8 |
Locked |
QAM256 |
19 |
543.0 |
4.2 |
40.4 |
13 |
0 |
| 9 |
Locked |
QAM256 |
20 |
549.0 |
4.2 |
40.5 |
18 |
0 |
| 10 |
Locked |
QAM256 |
21 |
555.0 |
4.2 |
40.4 |
13 |
0 |
| 11 |
Locked |
QAM256 |
22 |
561.0 |
4.1 |
40.4 |
18 |
0 |
| 12 |
Locked |
QAM256 |
23 |
567.0 |
4.0 |
40.5 |
21 |
0 |
| 13 |
Locked |
QAM256 |
24 |
573.0 |
4.2 |
40.5 |
27 |
0 |
| 14 |
Locked |
QAM256 |
25 |
579.0 |
4.1 |
40.4 |
20 |
0 |
| 15 |
Locked |
QAM256 |
26 |
585.0 |
4.2 |
40.3 |
24 |
0 |
| 16 |
Locked |
QAM256 |
27 |
591.0 |
4.2 |
40.4 |
20 |
0 |
| 17 |
Locked |
QAM256 |
28 |
597.0 |
4.2 |
40.4 |
29 |
0 |
| 18 |
Locked |
QAM256 |
29 |
603.0 |
4.1 |
40.4 |
22 |
0 |
| 19 |
Locked |
QAM256 |
30 |
609.0 |
4.0 |
40.3 |
40 |
0 |
| 20 |
Locked |
QAM256 |
31 |
615.0 |
4.1 |
40.4 |
30 |
0 |
| 21 |
Locked |
QAM256 |
32 |
621.0 |
4.1 |
40.3 |
31 |
0 |
| 22 |
Locked |
QAM256 |
33 |
627.0 |
4.2 |
40.3 |
35 |
0 |
| 23 |
Locked |
QAM256 |
34 |
633.0 |
4.2 |
40.1 |
32 |
0 |
| 24 |
Locked |
QAM256 |
35 |
639.0 |
4.1 |
40.2 |
41 |
0 |
| 25 |
Locked |
QAM256 |
36 |
645.0 |
4.2 |
40.2 |
33 |
0 |
| 26 |
Locked |
QAM256 |
38 |
657.0 |
4.4 |
40.3 |
41 |
0 |
| 27 |
Locked |
QAM256 |
39 |
663.0 |
4.3 |
40.2 |
26 |
0 |
| 28 |
Locked |
QAM256 |
40 |
669.0 |
4.3 |
40.2 |
24 |
0 |
| 29 |
Locked |
QAM256 |
41 |
675.0 |
4.2 |
39.3 |
44 |
0 |
| 30 |
Locked |
QAM256 |
42 |
681.0 |
4.4 |
40.2 |
34 |
0 |
| 31 |
Locked |
QAM256 |
43 |
687.0 |
4.8 |
40.4 |
29 |
0 |
| 32 |
Locked |
QAM256 |
44 |
693.0 |
4.8 |
40.3 |
29 |
0 |
| 33 |
Locked |
OFDM PLC |
159 |
722.0 |
6.1 |
40.3 |
35235069 |
0 |
|
| Upstream Bonded Channels |
|
|
|
|
| Channel |
Lock Status |
Channel Type |
Channel ID |
Symb. Rate (Ksym/sec) |
Freq. (MHz) |
Pwr (dBmV) |
| 1 |
Locked |
SC-QAM |
1 |
2560 |
10.4 |
40.8 |
| 2 |
Locked |
SC-QAM |
2 |
5120 |
16.4 |
41.3 |
| 3 |
Locked |
SC-QAM |
3 |
5120 |
22.8 |
41.8 |
| 4 |
Locked |
SC-QAM |
4 |
5120 |
29.2 |
42.3 |
| 5 |
Locked |
SC-QAM |
5 |
5120 |
35.6 |
42.3 |
| 6 |
Locked |
SC-QAM |
6 |
2560 |
40.4 |
43.3 |
|
| |
12:57:54
Mon May 22 2023 |
|
Critical (3) |
|
Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1; |
| |
Time Not Established |
|
Critical (3) |
|
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1; |
| |
Time Not Established |
|
Critical (3) |
|
No Ranging Response received - T3 time-out;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1; |
| |
Time Not Established |
|
Critical (3) |
|
SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1; |
| |
Time Not Established |
|
Notice (6) |
|
Honoring MDD; IP provisioning mode = IPv6 |
| |
05:42:01
Sun Jun 4 2023 |
|
Notice (6) |
|
DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1; |
| |
05:42:06
Sun Jun 4 2023 |
|
Warning (5) |
|
REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;CM-MAC=0;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1; |
| |
| |
| |
| |
No Responses!