Visitor
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4 Messages
MB8600 Event Type Code 16, 24, and some others
It seems that for a significant amount of the time, the arrow pointing down on the modem is flashing blue. The Up arrow, and the globe are solid blue. The logs seem to alternate between event type code 24 and 16. Sometimes I get some other event codes such as 1, 20,21,22,and 23. I've restarted the modem, and reset to factory defaults. I first noticed this issue a couple weeks ago. Before this, log entries would be relatively infrequent. Talking to Motorola support, they said it was likely intermittent noise on the line. Generally, this doesn't impact most internet use, but VOIP calls have dropped, and remote desktop seems to have lag issues every so often.
I have had the modem for a little over 3 years. I haven't changed anything except for upgrading to Gigabit service several months ago. The house has a single splitter (PPC-5M-UU) installed by the first technician 3 years ago. Then, I had at least three technician visits. The second visit changed most of the cable connector ends. The third visit confirmed that certain frequencies had issues even when directly connected to the cable pedestal in my backyard. The fix came when something was done in my neighborhood. My backyard is next to a pond.
Here are my connection statistics:

Here are my logs (with MACs removed):
Log 1:
Event Log
Time Priority Description
14:02:51
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:03:36
Sat Nov 20 2021 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:03:36
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:03:36
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 4; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:03:36
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 23; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:03:36
Sat Nov 20 2021 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:03:36
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:03:36
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:03:36
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 1; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:03:37
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 4; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:35:18
Sat Nov 20 2021 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:35:19
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:35:19
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:35:19
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 21; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:35:44
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 4; Chan ID: 7 8 9 10 11 12 13 14 15 16 17 18 19 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:36:09
Sat Nov 20 2021 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:36:10
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 23; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:36:11
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 22; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:36:13
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:36:15
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:36:23
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:36:23
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 4; Chan ID: 7 8 9 10 11 12 13 14 15 16 17 18 19 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:36:47
Sat Nov 20 2021 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:36:48
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:36:50
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 22; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:36:54
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:36:57
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 4; Chan ID: 7 8 9 10 11 12 13 14 15 16 17 18 19 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:36:58
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:37:01
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:37:05
Sat Nov 20 2021 Warning (5) MDD message timeout;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:37:07
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 20; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
14:37:31
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 4; Chan ID: 7 8 9 10 11 12 13 14 15 16 17 18 19 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: N/A.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
Log 2:
Event Log
Event Log
Time Priority Description
21:56:03
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
21:56:24
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
21:56:33
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
21:56:41
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
21:57:26
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
21:57:29
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
21:57:42
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
21:59:44
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:03:42
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:03:55
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:05:41
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:06:15
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:06:31
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:08:56
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:09:21
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:09:47
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:10:02
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:10:50
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:10:57
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:11:06
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:11:13
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:11:24
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:11:29
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:11:31
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:13:40
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 2.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:13:48
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:13:51
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:14:02
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:14:02
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:15:58
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:21:14
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 1.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
22:21:24
Sat Nov 20 2021 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 31; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0 1 2 3.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
user_3a507a
Visitor
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4 Messages
3 years ago
The issue has gotten worse, and then better over time. The issue now is just slightly worse than when I first posted. The connection sometimes drops for 15 to 30 seconds a few times an hour. Other times, when operating a remote desktop, the lag is such that every few typed words result in a double character that I have to remove.
I don't know if this is connected or not, but when it was raining out, and for a couple days after, the connection would drop more often and for longer intervals.
Just randomly sampling the OFDM channel reading right now, the uncorrected errors are much larger than the corrected ones:
11086348
And most of the QAM256 channels have 0 errors, with my model running for just over a day since my last power cycle.
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