Aceq2jot's profile

Contributor

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83 Messages

Friday, March 7th, 2025 7:28 PM

Many problems

First off over the last year they have been funning fiber optic in my area installing white nodes everywhere and putting up power to them as well as running fiber optic lines to compete with CenturyLink fiber in the area.

Sadly, I have been experiencing intermittent slow speeds until I reboot or call and make complaints, micro-outages and then my logs are always showing multiple errors listed as OneWifi[8091]: config.utapi s_sysevent_connect: open new sysevent fd 87. Which I can find no explanation for then once a week or less I unplug my XB8 and let it sit and then go about things as the amount of uncorrectable code words just grows as you can see by the pictures. Sadly, the Modem software config is

[EDIT: Content violated Xfinity Forums Acceptable Use Policy

as half the time it won't show you channels etc. This has become very frustrating to the point after 25 years with Comcast fiber from the competitor is looking like a better bet as i work from home.

Official Employee

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2.1K Messages

1 month ago

 

Aceq2jot Thank you so much for stopping for help with your connection issues. We would be happy to take a closer look with you. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd be more than happy to look into this for you. To send a Direct Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a direct message. 

 

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