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user_nm9k8d
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3 Messages

09/21/2026 9:41 AM

Lowering plan speed

My situation has changed and would like to lower my speed.

if lower it and notice issues is it difficult to increase the speed again?

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4 hours ago

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XfinityChristy

Official Employee

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3.1K Messages

4 hours ago

 

user_nm9k8d Hello and thank you for reaching out via our Xfinity Community Forums. I can understand wanting to make sure you're on the right plan for your current needs. I would be happy to review your account and see what options are available. In most cases, changing speeds is pretty straightforward, and if you find you need more speed later, we can review the account again and see what upgrade options are available at that time.

 

Please send a Direct Message with your full name and service address, and I'll be happy to help!

 

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