low speed

Hi, I’m on the 2100 Mbps plan, but my modem isn’t getting the correct speeds.

I own my modem (Netgear CAX80), and it’s fully compatible with the plan.

The issue is that my modem is only being set up for around 300 Mbps, because all my speed tests cap at about 285 Mbps. That usually means the wrong speed file was applied.

Can you please check on your end that my modem is set to the correct speed for the 2100 Mbps plan, and resend the proper configuration to it?

Everything on my end is working fine — I just need the correct speed settings pushed to my modem.

Thank you.