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user_vctufp
1st Topic

Visitor

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1 Message

Friday, October 3rd, 2025 2:10 PM

LOW SPEED

When first installed I was getting Over 1.2 now its best is 9.2.

I'm paying for 1.2 whats up with that?

Question

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Updated 

2 months ago

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XfinityEricB

Official Employee

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2.8K Messages

2 months ago

 

user_vctufp Thanks for reaching out with your speed concern, and we are happy to help. Can you elaborate on what you are seeing for speeds please? Your post reads like you are getting almost 8X faster speed rather than low speed. 

 

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EG

Expert

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114.7K Messages

2 months ago

Gb vs. Mb ???

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