Visitor
•
1 Message
Losing internet connection everyday same time
Everyday around 8 pm central time my apartment loses internet. Lose WiFi connection and even Ethernet connection. I don’t understand why.
Visitor
•
1 Message
Everyday around 8 pm central time my apartment loses internet. Lose WiFi connection and even Ethernet connection. I don’t understand why.
EG
Expert
•
112.9K Messages
19 days ago
First. When these outages occur, are they being officially indicated with any info about them here ?;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
0
0
XfinityMarcus
Official Employee
•
1.7K Messages
17 days ago
rdsmith499 thank you for using the Community Forum to reach out. Were you able to check the status center using the link provided by @EG?
0