Losing Internet Connection almost every night
Modem Owned: Arris SurfBoard SB6190
Service: Internet Only. Cable from outslide plugs directly to modem
Firewall: PFSense owned
Switches: managed layer 2-3 Gb switches
I have used this set up for now 4 plus years. Upgraded to using IPv6. Monitoring line now with PFSense. Never did this before.
Only testing via wired Gb connection as I rarely utilize wireless here.
Almost every day / night I get high latency and PFSense switches over to secondary internet connection. Many times XFinity doesn't come back and I stay at the secondary WAN connection which is an LTE Modem.
20:17:17 MONITOR: WAN_DHCP has packet loss, omitting from routing group Failover 18.104.22.168|24.xxx.xxx.xxx|WAN_DHCP|22.174ms|11.69ms|57%|down|highloss
20:17:26 MONITOR: WAN_DHCP is available now, adding to routing group Failover
This plays havoc with my IPv6 connection.
I have two set ups in two houses and do not see this in house #2 at this time. Resetting / rebooting this modem doesn't fix the issue.
2nd house is also using an Arris SurfBoard SB6190 in an identical set up (SB6190 ==> PFSense ==> managed POE Gb switch) and I have no problems at this time.