Contributor
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51 Messages
login.xfinity.com is blank using Microsoft Edge
I am trying to log in to an Xfinity Hotspot using Microsft Edge on an ASUS notebook running Windows 10 Version S. I connect to the hotspot using wireless as one normally would and I am taken to a sign-in screen. I press the Sign-in radio button using the mouse and I am supposed to be taken to a page where I would enter my user name and password, but instead I am taken to an all white page that shows the words "Lets go" and "Privacy Policy" There is nothing else on the screen No area to enter username and password. Keep in mind that with Windows Version S you are only permitted to use microsoft software so downlaoding chrome or firefox is not an option.
Accepted Solution
firemandude
Contributor
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51 Messages
3 years ago
SOLVED So apparently the Microsoft Edge browser is not updated automatically during the regular MS updates. It has to be updated manually from the MS website. Once I downloaded the updated Edge browser (apparently I was using the legacy version of edge unknown to me) the Xfinity Hotspot log in page would appear with no problem. Again I am using Windows 10 in "S" Mode on an Asus Vivo Book so it works a little different than Windows 10 Home.
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EG
Expert
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110K Messages
3 years ago
@XfinityJessW
Someone locked this thread already. The poster can't answer back if it's locked. I re-opened it in the interim.
(edited)
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