cbcX's profile

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5 Messages

Monday, November 17th, 2025 12:53 AM

Logging into modem (NOT)

Why can I no longer log into my modem to set up reserved IP addresses?

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Official Employee

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2.7K Messages

21 hours ago

 

cbcX Thank you for stopping by for help with accessing your modem settings. We have made some changes where you now have to request access to the admintool options for your modem. It is super easy. Open the Xfinity app and navigate to the "WiFi" tab.
Select "View WiFi equipment" and open "Advanced settings".
Tap "Admin Tool online access".
Toggle the button to "Allow" access and select "Save". 

 

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