New Poster
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2 Messages
log out xfinity hotspot
I have a daughter that I'm trying to limit access online to. She keeps finding ways around whatever measures I have in place. It seems like she logged in xfinity.com from a device, K (from my account sign in activity). I'm assuming that she's using an xfinity hotspot even though I've updated the password multiple times. Can I log all devices out of xfinitywifi hotspots public and private?
XfinityDena
Official Employee
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3.2K Messages
2 years ago
Thank you for reaching out to our forums @Dallasprice. If she is using the Xfinity Hot spot there isn't a way to log out any devices that are connected. You can Enable or Disable the Xfinity WiFi Home Hotspot Feature with the link: https://www.xfinity.com/support/articles/disable-xfinity-wifi-home-hotspot, but that wouldn't stop the use of other Xfinity WiFi access points around your home. If your daughter is using devices that also have cellular data turning off the WiFi would not stop access to online. I suggest speaking with your daughter about why you are limiting the access. If it is to keep her safe online I suggest reading the link: https://www.xfinity.com/hub/internet/keep-kids-safe-online.
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