U

Visitor

 • 

1 Message

Tuesday, June 10th, 2025 1:02 PM

live agent

Hello,

I would like to upgrade my internet essentials, could someone please help me? 

Expert

 • 

111K Messages

3 days ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

 • 

1.8K Messages

3 days ago

Hey there, @user_0cansj! We appreciate you creating a post within our Xfinity Community Forum regarding the changes you'd like to make. And you've come to the right place! Our team is great to work with because we'll always be happy to provide whatever information you need, helping in any way that we can :) To clarify, are you looking to simply adjust which Internet Essentials plan you subscribe to, or were you wanting to upgrade to one of our regular residential Xfinity Internet plans?

forum icon

New to the Community?

Start Here