1 Message
Live agent
I am SO frustrated - this is SUCH POOR CUSTOMER SERVICE. How is one able to explain the issue one is having if the "robot" keeps on giving one the same options over and over again. This is a terrible system. I am changing provider. Very disappointed!
XfinitySara
Official Employee
•
1.5K Messages
5 hours ago
Hello, @user_kwdk0x! Thank you for taking the time to visit our Xfinity Community Forum and for posting your concerns. I'm sorry to hear about the trouble you've had reaching us, and I assure that you've come to the right place! Our Digital Care Team is awesome to work with because we'll always do whatever we can to review and resolve issues quickly. May I ask what this involves (i.e. your account, services, equipment, billing, etc.)? We can help with it all! Thanks for your patience.
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