Hello @user_1n1q5e I am in the corporate department and would be able to assist you with all of your account needs. We primarily deal with issues on Social Media through messaging. This is our most efficient and effective means of communication with our customers while having a written transcript of the interaction for future review if needed by you. If you feel more comfortable and would like to call, you can contact Xfinity by calling 1-800-266-2278. How may I assist you?
EG
Expert
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104.6K Messages
6 days ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityDena
Official Employee
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2.1K Messages
6 days ago
Hello @user_1n1q5e I am in the corporate department and would be able to assist you with all of your account needs. We primarily deal with issues on Social Media through messaging. This is our most efficient and effective means of communication with our customers while having a written transcript of the interaction for future review if needed by you. If you feel more comfortable and would like to call, you can contact Xfinity by calling 1-800-266-2278. How may I assist you?
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