New Poster
•
3 Messages
Lights on an Arris Modem
Hello,
I switched from Comcast Business 50/10 to Xfinity 1000/35 this week.
I have an Arris modem.
When I was on the business side, the lights on the front were always:
Green
Blue
Blue
Green
Which I remember being told by the tech that I wanted 2 blue because that meant everything was on the fast stuff.
Now that I am on the xfinity side, the lights are:
Green
Blue
Green
Green
Only the 1 blue.
Is this a problem?
Thanks,
Jeff
EG
Expert
•
111.6K Messages
5 years ago
No, it's normal. It's because Comcast does not yet offer DOCSIS 3.1 on the upstream. Only the downstream.
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