@AmySFR11 wrote: My LG washer will only connect with 2.4 and I only have one wireless network available, that is 5.0. How do I get a 2.4 network?
If you are using a Comcast supplied gateway device, the two WiFi bands have recently been combined into one. Some devices get confused and don't know how to see / talk to combined bands.
If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;
EG
Expert
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110K Messages
5 years ago
If you are using a Comcast supplied gateway device, the two WiFi bands have recently been combined into one. Some devices get confused and don't know how to see / talk to combined bands.
If you are not using any Xfi Pods, you can try separating the 2.4 and the 5.0 bands and give them two different broadcast names / SSID's;
https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi
Associate the device with the 2.4 band's SSID (broadcast name) and password.
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jav6joev
Gold Problem Solver
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2.2K Messages
5 years ago
What make/model device do you have providing your WiFi signal? Perhaps it can be configured to provide both 2.4Ghz and 5.0Ghz signals.
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