Visitor
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3 Messages
Large packet loss outside my home network
I am experiencing severe, sustained packet loss of over 70% specifically when routing to target servers.
Target destination: 50.228.250.250
I have run a traceroute and PingPlotter diagnostic. My local home network is completely clear, but data is collapsing at the Comcast handoff node right after the Microsoft edge network. I need this escalated to network engineering to check for a regional routing or peering issue.



EG
Expert
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120.2K Messages
4 days ago
Including a traceroute output would help. Don't post a PingPlotter pic. Use the OS's built-in tool. Copy and paste the text.
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EG
Expert
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120.2K Messages
3 days ago
@Mercer_reroute
https://www.greengeeks.com/support/article/how-to-run-a-traceroute-on-windows-mac-or-linux/
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EG
Expert
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120.2K Messages
14 hours ago
Your WAN / public IP addy does not show up in forward traceroute outputs.
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