Thank you for reaching out to us here @user_2ruo7n. Is the computer the only device that you are having a connection issue with? Are all of your other devices connected?
I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
user_2ruo7n
2 Messages
23 days ago
i hate this stupid company!!!!
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EG
Expert
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110.3K Messages
23 days ago
First. Check their site here for official info on any possible local outages;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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EG
Expert
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110.3K Messages
21 days ago
@user_2ruo7n
Were you able to find any outage info on that site or in the app ?
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