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1 Message
10/14/2026 7:20 PM
Every hour or two I loose my Internet
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Expert
122.2K Messages
3 days ago
First. When these outages occur, are they being officially indicated with any info about them here ?;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
Official Employee
1.2K Messages
17 hours ago
Hello, I hate to hear about your Internet failures. Have you had someone troubleshoot your services to found out the best and fastest way to have this resolved?
16 hours ago
@user_5fl1o3
Were you able to find any outage info on that site or in the app ?
EG
Expert
•
122.2K Messages
3 days ago
First. When these outages occur, are they being officially indicated with any info about them here ?;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityDuron
Official Employee
•
1.2K Messages
17 hours ago
Hello, I hate to hear about your Internet failures. Have you had someone troubleshoot your services to found out the best and fastest way to have this resolved?
0
0
EG
Expert
•
122.2K Messages
16 hours ago
@user_5fl1o3
Were you able to find any outage info on that site or in the app ?
0
0