jayjr1105's profile

Contributor

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42 Messages

Mon, Nov 30, 2020 7:00 AM

Keep getting emails about my modem not being up to speed

I pay for 300/10 if I'm not mistaken and I have a 16x4 channel Netgear modem CM500-100NAS that should be good for 500-600mbit internet correct?  Why am I getting these emails?

Responses

CCAndrew

Gold Problem Solver

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25.9K Messages

8 m ago

It’s approved for 373, maybe double check what you’re paying for
https://www.xfinity.com/support/devices/#unauth
jayjr1105

Contributor

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42 Messages

8 m ago

300 accoring to your link.  I thought each downstream channel is worth about 30 so 30x16=480

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