U

Visitor

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1 Message

Sunday, April 20th, 2025 2:13 AM

Issues with Epic Online Gaming Service

Over the last 3-5 months I have been struggling to stream online. 
The connection is often fair or weak. 

I have done resets. Moved items. Etc. 

I do not have a large space at all, I use to be able to have two of us gaming. One hard wired one WiFi. Now it’s almost impossible. 

Official Employee

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113 Messages

17 days ago

Hello user_0ezx2r, Thank you for reaching out to us on Xfinity Forums. I would be happy to check into your weak connection for you. What speed are you currently paying for and have you ran any speed tests? Do you notice the weaker connection when you are using certain devices? 

 

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