Regular Visitor
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4 Messages
ISP's DHCP is not working properly
Hello, I've recently ran into the issue of my router getting this error from my modem. I ended up replacing the modem and router and still getting the same error of not getting a DHCP from the modem. From what I've researched I need comcast to send a provisioning signal to my modem. Can I please get some help? @ComcastChe
Thanks,
Bre
CCChe
Official Employee
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6.9K Messages
5 years ago
Hi @Shaawty! Thanks for using the Xfinity Forum to report your connectivity issues. I'm sorry for the experience you've had, and the fact that you've spent money, with no resolution. I'd be happy to help review your account and complete some troubleshooting to get this fixed. I've received your private message and will be replying shortly.
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