ZalezFamily's profile

Regular Visitor

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3 Messages

Thu, Jun 25, 2020 5:00 PM

Is there a way to increase upload without paying more? And is there a manual for this new router?

First question.

We have the 1,000 Mbps package.

 

Without paying more, how do we get higher upload than the standard 40 Mbps? Paying $160 with 40 Mbps upload is very small. It should at least be 300 Mbps.

 

Second question.

 

We just got this new CGM4331COM router (the white one) and it has a blinking white light. No idea what it's trying to tell me. I tried to look at this manual ( https://support.shaw.ca/t5/internet-articles/equipment-info-bluecurve-gateway/ta-p/5632 ) but it doesn't feature this rotuer model.

Responses

BruceW

Gold Problem Solver

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22.3K Messages

10 m ago

40 up is as good as it gets unless Comcast has their 2 Gb symmetrical Gigabit Pro fiber optic service available in your area.

 

See https://www.xfinity.com/support/articles/xfi-gateway-led-lights for a description of the status light. Don't expect too much though.

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