Is there a way to fix this , has anyone experienced this?

I recently upgrade and moved my router to another spot in my house. As of late I been getting packet loss that disrupting my activities and work. I upgraded my LAN cable ,  bought a UPS battery backup/ surge protector for it, online agent did multiple test on my router to say it working fine. I downloaded PingPlotter to track my connection and I see the 2nd IP or 2nd Hop starts to lose packet first then the disruption would carry to the destination/ final hop cause my router to inherit packet loss. Is there a way to fix this/ minimize this? I feel that ISP equipment is suffering from really bad congestion or is having possible hardware issues. I live in Delaware. Has anyone else experience burst of packet loss as well??