Is there a way to fix this , has anyone experienced this?

@XfinityLinda​  When the tech came down and moved the router, he had changed the coax cables to a new one, there’s no splitters  in between the ISP and the router. Here’s a picture of the issue in dealing with , hope you can see it well. I had to compress it some . From the picture, my router isn’t generating packet loss so things along the way are effecting my connection, that’s what I’m inferring. I got more pictures, it’s a daily occurrence and sometimes it’s really bad and can last a several minutes making it impossible to use the internet

@user_1buuzw I can see how an unstable connection would be very frustrating. I'd like to take a closer look. Please send us a Direct Message with your name and address. We look forward to hearing from you. 

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