daemondog's profile

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81 Messages

Tuesday, April 11th, 2023 6:48 AM

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Is it OK to use an 863 Mbps Netgear C7000 on a 1.2 Gbps plan?

​Hi,​

​My friend wants to use a Netgear C7000 modem/router combo on a 1.2 Gbps Internet plan, the C7000 has a max speed of 863 Mbps.​

​800 Mbps is fast enough for their needs & the renewed Netgear C7000 price is right.​

​Can I assume the only negative will be max speeds of 863 Mbps instead of the full 1.2 Gbps?​

​At the top of the Device Support page it states "​​make sure you purchase a device that has a download speed that is faster than your current Internet plan speed​​." So, if we don't do that, what happens?​

​Is Xfinity going to tell us we can't use that C7000 because it is ​​incompatible?

​Thanks​

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Expert

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117.1K Messages

3 years ago

What happens is that if one uses an incompatible modem for a faster speed tier, the modem will default down to using a slower speed configuration file. A compatible device needs to be used. They may only get 100-400 Mbps with that modem.

(edited)

Contributor

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81 Messages

3 years ago

Thank you for responding.

Why wouldn't it default down to 863 Mbps?

Expert

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117.1K Messages

3 years ago

I can't answer that authoritatively, sorry. I'm not a Comcast employee.

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