iRacing Packet Loss Issues

Here recently, I am having an issue with iRacing. I have disconnected intermittently from races due to packet loss. From researching Reddit, it looks like the issue may be from my ISP. I am also running a wired connection to the xFi unit.

I have ran a PingPlotter test multiple times while running the Sim and have attached the results.

Any info/help on this would be great.

Thanks!

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EG

Expert

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112.8K Messages

2 months ago

The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section for assistance.

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user_16dzr5

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7 Messages

@EG sorry, first time posting. Just looking for help and don't know where else to reach out

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2 months ago

XfinityRaf

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1.2K Messages

Good afternoon @user_16dzr5. Are you still seeing drops when you visit that page?

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2 months ago

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user_16dzr5

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@XfinityRaf

Yes, it seems to be an intermittent issue as I can get through an entire race sometimes and with others it will not.

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2 months ago

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XfinityRaf

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1.2K Messages

Thanks for confirming. Are you experiencing the same issue with any other sites?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

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2 months ago

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user_16dzr5

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@XfinityRaf

No, it only seems to happen on iRacing. From the Ping Plotter tests, it looks like the majority of packet loss comes from when the packets are routed through the Atlanta hop. I haven't experienced as bad of packet loss on any other game. I do get trace amounts on Marvel Rivals, etc. However, these are not bad enough spikes to ruin a match.

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2 months ago

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EG

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112.8K Messages

2 months ago

@user_16dzr5

No worries ! 😊

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BurntWang

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2 Messages

2 months ago

I experience the same packet loss problems on marvel rivals, and fortnite. Atrocious packet loss every minute or so for a couple seconds

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user_16dzr5

iRacing Packet Loss Issues

EG

user_16dzr5

XfinityRaf

user_16dzr5

XfinityRaf

user_16dzr5

EG

BurntWang

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