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user_16dzr5
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Saturday, June 14th, 2025 12:28 AM

iRacing Packet Loss Issues

Here recently, I am having an issue with iRacing. I have disconnected intermittently from races due to packet loss. From researching Reddit, it looks like the issue may be from my ISP. I am also running a wired connection to the xFi unit.

I have ran a PingPlotter test multiple times while running the Sim and have attached the results. 

Any info/help on this would be great.

Thanks!

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19 days ago

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EG

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111.5K Messages

25 days ago

The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section for assistance. 

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user_16dzr5

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@EG​ sorry, first time posting. Just looking for help and don't know where else to reach out

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25 days ago

XfinityRaf

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1.1K Messages

Good afternoon @user_16dzr5. Are you still seeing drops when you visit that page? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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22 days ago

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user_16dzr5

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@XfinityRaf​ 

Yes, it seems to be an  intermittent issue as I can get through an entire race sometimes and with others it will not.

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22 days ago

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XfinityRaf

Official Employee

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1.1K Messages

Thanks for confirming. Are you experiencing the same issue with any other sites?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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22 days ago

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user_16dzr5

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@XfinityRaf​ 

No, it only seems to happen on iRacing. From the Ping Plotter tests, it looks like the majority of packet loss comes from when the packets are routed through the Atlanta hop. I haven't experienced as bad of packet loss on any other game. I do get trace amounts on Marvel Rivals, etc. However, these are not bad enough spikes to ruin a match.

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21 days ago

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EG

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111.5K Messages

24 days ago

@user_16dzr5 

No worries ! 😊

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BurntWang

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22 days ago

I experience the same packet loss problems on marvel rivals, and fortnite. Atrocious packet loss every minute or so for a couple seconds

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