garyrh's profile

Regular Visitor

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6 Messages

Saturday, February 8th, 2025 1:19 PM

IPv6

I checked the location of my IPv6 and it is showing coming from DuBois,PA. My IPv4 showing from Pittsburgh which is correct. The reason I am asking is because my Apple TV and Paramount+ is showing my Live TV from Altoona when it should be Pittsburgh. If I disable IPv6 in my router it will change back to Pittsburgh. I don’t want to disable IPv6. Is there a fix for this?

Regular Visitor

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6 Messages

2 months ago

Now I went to my son’s house less than a mile away and his IPv6 location and is in Pittsburgh. Strange!

Official Employee

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2K Messages

 

garyrh Hello! Thank you for reaching out to us here on our Community Forum. We would suggest going to this link (https://forums.xfinity.com/conversations/your-home-network/wrong-location-for-all-geo-location-enabled-services-please-provide-a-solution/66489283bf751d79fda1c67e) one of our amazing Experts @EG breaks down what is taking place and also has helpful links so that you can see if you can get your location updated. 

 

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