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Visitor

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1 Message

Wednesday, May 21st, 2025 7:04 PM

iPhone won’t automatically reconnect to Wi-Fi with x I gateway

Since upgrading to an Xbox gateway, our iPhones and iPads won’t reconnect automatically when re-entering the Wi-Fi zone.  The gateway was swapped out again yesterday.  iPhones are up to date with software and have reset the network completely.  Devices are set to connect automatically.  What are the next steps to resolve this?  I have to forget the network every time and re enter the password.

Contributor

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35 Messages

15 hours ago

Is this an XB8? If so, I’d be willing to bet that the issue is related to the Security Mode. Go into the Xfinity app, tap on the WiFi tab at the bottom. Then tap on WiFi details, followed by Edit WiFi settings. Ensure that Security mode is set to WPA3-Personal-Transition. Also ensure that all three bands are combined, using the same SSID (network name) and password. Power cycle the XB8. While it’s restarting, completely forget all instances of your home WiFi from your Apple devices, and then power cycle your Apple devices. After everything is fully online, join your network with a fresh connection. 

See whether that resolves the issues. 

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