Skip to main content

    Support

    Offers

U
user_il2sun
1st Topic
1st Reply

Visitor

 • 

4 Messages

Wednesday, June 4th, 2025 8:13 PM

iphone not connecting to xfi pods

Our iphone 15 and 16 suddenly stopped connecting to pods but other iphones and ipads will. The only way to connect is to forget the network and re-enter the password. I have had two technicians out and hours on chat with no help.  any solutions to this issue?

Question

 • 

Updated 

19 hours ago

11

2

0

user_323c89

Contributor

 • 

63 Messages

2 days ago

https://forums.xfinity.com/conversations/your-home-network/iphone-wont-automatically-reconnect-to-wifi-with-x-i-gateway/682e23be8b62963bf7e2b551?commentId=682eb1fe8b62963bf7ec542f

2

0

user_il2sun

Visitor

 • 

4 Messages

in this solutions how do I "Also ensure that all three bands are combined, using the same SSID (network name) and password"

Like

Reply

2 days ago

0

user_323c89

Contributor

 • 

63 Messages

If you have an XB8 modem, it’s automatic once you activate the xFi Pod. If you have an XB7, same, but it’s only two bands instead of three. 

Like

Reply

2 days ago

0

user_il2sun

Visitor

 • 

4 Messages

1 day ago

I do have the XB8. I followed the resolution exactly and the iPhone 15 pro is now connecting but the iPhone 16 pro still will not connect automatically to the pods.  Any other suggestions?

1

0

user_323c89

Contributor

 • 

63 Messages

That’s a definite improvement!


You could try completely resetting the network settings on the iPhone 16 Pro. 

Also, do you have WiFi 6E enabled on the iPhones?

Like

Reply

19 hours ago

0

forum icon

New to the Community?

Start Here