1 Message
IP Geolocation way off
My IP geolocation is for a city 50 miles away in a different state. How do I put in a ticket to get this corrected? Every time I got to a store website I have to correct my location and has caused issues with apps that need to verify my location.
Official Solution
EG
Expert
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107.6K Messages
1 year ago
ISP's don't correct this. A third-party service does. The only thing that you can do is to report it to them. You can try these sites;
https://www.maxmind.com/en/geoip-location-correction
https://support.google.com/websearch/contact/ip/
https://whatismyipaddress.com/location-feedback
http://www.ipligence.com/contact/
https://www.ip2location.com/contact/
https://www.home.neustar/contact-us
Wait for the geolocation provider to approve your request. If your request is approved, the amount of time it takes to see the correction varies by provider. The average is two weeks to a month or more.
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XfinityMichaelC
Official Employee
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4.1K Messages
1 year ago
Hey, @user_rlbcox! Thanks for reaching out to us on the forums! What @EG has provided is going to be the best way to get the IP location resolved. If you need anything else, please feel free to start a new thread!
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