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Sunday, December 10th, 2023 6:07 PM

Closed

IP Geolocation way off

My IP geolocation is for a city 50 miles away in a different state.  How do I put in a ticket to get this corrected?  Every time I got to a store website I have to correct my location and has caused issues with apps that need to verify my location.

Official Solution

Expert

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106.3K Messages

10 months ago

ISP's don't correct this. A third-party service does. The only thing that you can do is to report it to them. You can try these sites;


https://www.maxmind.com/en/geoip-location-correction 


https://support.google.com/websearch/contact/ip/ 


https://whatismyipaddress.com/location-feedback  


http://www.ipligence.com/contact/ 


https://www.ip2location.com/contact/ 


https://www.home.neustar/contact-us 


Wait for the geolocation provider to approve your request. If your request is approved, the amount of time it takes to see the correction varies by provider. The average is two weeks to a month or more.

Official Employee

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4K Messages

10 months ago

Hey, @user_rlbcox! Thanks for reaching out to us on the forums! What @EG has provided is going to be the best way to get the IP location resolved. If you need anything else, please feel free to start a new thread!

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