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Sunday, December 24th, 2023 8:10 PM

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IP geolocation change after maintenance in California

Two days ago xfinity performed upgrades to the system in Northern California.  It seems as though they must have changed the geolocation of our IP addresses because I now have regional blackout issues from sports games I should be able to see according to NBA League Pass.  Is anyone else having this problem? Xfinity customer service was no help to me.

Problem Solver

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1.5K Messages

1 year ago

Happens.  Xfinity doesn't maintain the databases companies use for geo-location.  Who rats out your location?   Your phone usually.  Eventually, the databases at various companies will update their service and it will be correct.   You can help them out:  https://forums.xfinity.com/conversations/your-home-network/my-ip-address-is-showing-the-wrong-location/63fcdbfc42546f76d9f32bcc?commentId=63fce81642546f76d9f32c2d 

For a paid service using location data, contact them directly and tell them to remove the geo-block on your account.  

2 Messages

Thank you for the response flatlander3.  I saw that post as well and contacted Maxmind.  Lived at the same location for 3 years and wasn't a problem till xfinity worked on "upgrading the system in my area" two days ago.  I have tried releasing my IP address and renewing but Xfinity keeps giving me the same one which is geolocated three hours away.  Hopefully Maxmind will come through.  I was just wondering if anyone else in the area was having the same problem.

Problem Solver

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1.5K Messages

1 year ago

Really depends on who your streaming service uses.  Most information for the other databases comes from a shadowy company called Alkami.  They're sort of semi-government although publicly traded.  A bit freaky if you start doing host tracing, and watch who's stuff your information goes through.  

Personally, I don't update geo-location data very often myself.  It's not all that reliable.  It also really depends on what your streaming provider bought for service too, there are different levels/update schedules, real-time vs. database downloads. 

It will sort out eventually.  Then your IP block of addresses will likely change again.  

* I'd add spoofing your MAC address may help.  Change one hex digit in the first 3 octets of numbers (vendor id).   It can be a problem, but usually not.  You'll get another IP that way, otherwise the DHCP server upstream from you remembers your MAC address.  

(edited)

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