Support
Offers
Sign in
Visitor
•
1 Message
10/10/2026 5:48 PM
Our power went out this morning and the modem is wanting for me to enter the IP address manually
Like
Comment
Follow
Responses
Official Employee
2.7K Messages
2 days ago
Good afternoon @user_ruzy2x are you still experiencing issues at this time? If so, are you able to restart your modem manually or through the Xfinity app?
Expert
122.1K Messages
15 hours ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section
XfinityEva
Official Employee
•
2.7K Messages
2 days ago
Good afternoon @user_ruzy2x are you still experiencing issues at this time? If so, are you able to restart your modem manually or through the Xfinity app?
0
0
EG
Expert
•
122.1K Messages
15 hours ago
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section
0
0