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Saturday, April 12th, 2025 8:41 PM

IP Address

Why is my IP address giving off a different city than where I’m located and how can I get it changed?

Gold Problem Solver

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26.3K Messages

3 days ago

Comcast/Xfinity assigns your public IP address, but does not control where others think that IP is located. That's handled by third parties. https://forums.xfinity.com/conversations/your-home-network/fix-geolocation-of-my-ipaddress/666127b51e56d61567f91b4d?commentId=66618f1609e34b487ca2560a and https://www.xfinity.com/support/articles/correct-geolocation-data may help you correct the location info.

Changing you public IP may or may not change where these third parties think you are located. If you're using your own modem and router, you can use the router's "clone MAC" feature to change your IP.

If you're using a rental Comcast device, they do not provide a way to change the IP address, and they won't change it for you, so you'd have to:

  • swap out the gateway for another, or
  • place the gateway in bridge mode and connect a Wifi router, or
  • replace your gateway with customer-owned equipment

A VPN is another possibility. If you use one your public IP won't actually change, but systems you connect to will see the IP provided by the VPN rather than your actual public IP.

Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.

Expert

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109.7K Messages

2 days ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section. 

Official Employee

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2.7K Messages

19 hours ago

Hi there, @user_s3flqc! Thank you for reaching out about your IP address. @BruceW provided some great information above about options for your IP address and what to expect. Are you noticing a problem with your internet service? 

Please also note that sending unsolicited private messages to myself or any other user is a direct violation of our forum guidelines. You must first create a Public post requesting assistance, and once a Comcast verified employee responds and asks for a private message to be sent, you can then proceed with doing so. please keep that in mind for the future.

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