Visitor
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1 Message
IP address
when i was doing and update on my phone i had a couple of ip address show up on my internet all but two of them were not with in my home the 1st one is funai electric co led mac address 78.80.38.bd ip adress is 10.0.0.165 and the other one is unknown mac address ac.f6.f7.fc.eo.32 ip address 10.0.0.119 can you help with this problem
CCZachary1
Problem Solver
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672 Messages
3 years ago
@user_8b5aa8 I definitely understand your concern when it comes to what devices are connected to your network. I would like to go over a few best practices to make sure that your network is secured.
Could you please send our team a private message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a Private message to Xfinity Support from any Forum page:
Click "Sign In" if that prompt is visible
• Click the "Direct Messaging" icon
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it
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Expert
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31.5K Messages
3 years ago
Moved here for proper help; not disability related.
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