Visitor

 • 

5 Messages

Friday, March 8th, 2024

Closed

internet-going-inout-due-to-sync-timing-synchronization-failure-failed-to-acquire-qamqpsk-symbol-timing

It looks like I am suddenly having the same modem issues as many others. No problems for 2 1/2 years and now every day for the past week my internet is dropping. Here is the Event Log I am seeing. Any help would be greatly appreciated. 

Event Log  
  
    Time    Priority    Description 
    08:33:15
Mon Dec 18 2023
  Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
    11:59:58
Mon Dec 18 2023
  Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
    12:00:32
Mon Dec 18 2023
  Critical (3)   No Ranging Response received - T3 time-out;
    12:00:32
Mon Dec 18 2023
  Critical (3)   Started Unicast Maintenance Ranging - No Response received - T3 time-out;
    12:00:52
Mon Dec 18 2023
  Critical (3)   No Ranging Response received - T3 time-out;
    16:21:18
Mon Dec 18 2023
  Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
    16:21:27
Mon Dec 18 2023
  Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
    16:22:25
Mon Dec 18 2023
  Critical (3)   No Ranging Response received - T3 time-out;
    16:23:02
Mon Dec 18 2023
  Critical (3)   Started Unicast Maintenance Ranging - No Response received - T3 time-out;
    16:23:05
Mon Dec 18 2023
  Critical (3)   Started Unicast Maintenance Ranging - No Response received - T3 time-out;
    Time Not Established   Critical (3)   SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;
    Time Not Established   Notice (6)   Honoring MDD; IP provisioning mode = IPv6
    16:20:27
Thu Mar 7 2024
  Notice (6)   DS profile assignment change. DS Chan ID: 32; Previous Profile: ; New Profile: 1 2 3.
    16:20:32
Thu Mar 7 2024
  Warning (5)   REG-RSP-MP Mismatch Between Calculated Value for P1.6hi Compared to CCAP Provided Value;
    16:20:32
Thu Mar 7 2024
  Warning (5)   RNG-RSP CCAP Commanded Power Exceeds Value Corresponding to the Top of the DRW;
    16:20:32
Thu Mar 7 2024
  Warning (5)   Dynamic Range Window violation
    16:55:07
Thu Mar 7 2024
  Notice (6)   CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;
    16:55:38
Thu Mar 7 2024
  Notice (6)   CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;
    16:55:47
Thu Mar 7 2024
  Notice (6)   CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;
    16:56:15
Thu Mar 7 2024
  Notice (6)   CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;
    16:56:29
Thu Mar 7 2024
  Notice (6)   CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;
    16:57:00
Thu Mar 7 2024
  Notice (6)   CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;
    17:27:45
Thu Mar 7 2024
  Notice (6)   CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;
    17:28:17
Thu Mar 7 2024
  Notice (6)   CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;
    17:35:53
Thu Mar 7 2024
  Notice (6)   CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;
    17:36:21
Thu Mar 7 2024
  Notice (6)   CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;
    18:03:48
Thu Mar 7 2024
  Notice (6)   CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;
    18:04:15
Thu Mar 7 2024
  Notice (6)   CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;
    20:42:25
Thu Mar 7 2024
  Notice (6)   CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;
    20:42:56
Thu Mar 7 2024
  Notice (6)   CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;
    22:59:04
Thu Mar 7 2024
  Notice (6)   CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;
    22:59:32
Thu Mar 7 2024
  Notice (6)   CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 3.;
Oldest First
Selected Oldest First
No Responses!
forum icon

New to the Community?

Start Here