Visitor

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1 Message

11/08/2026 4:43 PM

Internet

How long until my service is restored 

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Selected Oldest First

Expert

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123K Messages

2 days ago

Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 

https://www.xfinity.com/support/articles/check-service-outage 

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

Official Employee

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2.5K Messages

3 hours ago

@EG Thank you for sharing the helpful links! 

 

 

user_yw3z9o Hi there! I'm sorry that the internet is not working, I know it's vital for our daily needs. @EG shared some great resources that you can use whenever there is an issue with the services. Was there an issue reported in your area? 
Are you able to get back online now? 

 

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