Hello @user_lacutm, and thank you for reaching out to us here on the Xfinity Community Forum! You’ve come to the right place for help. As our awesome expert, @EG asked, were you successful in getting your new equipment set up and connected?
You can also use our Xfinity app to help guide you through setting up your equipment. If you’re still having trouble connecting, please let us know. We’re here and happy to help!
EG
Expert
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122.9K Messages
2 days ago
Did you get it activated for service ?
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XfinityMelinda
Official Employee
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482 Messages
7 hours ago
Hello @user_lacutm, and thank you for reaching out to us here on the Xfinity Community Forum! You’ve come to the right place for help. As our awesome expert, @EG asked, were you successful in getting your new equipment set up and connected?
You can also use our Xfinity app to help guide you through setting up your equipment. If you’re still having trouble connecting, please let us know. We’re here and happy to help!
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