Hi @user_hs3xh2 we know life happens and we've got your back when you need additional assistance with your balance. You'll want to log in to your account at Xfinity.com and at the top, you should see Flexible Payment Options. This will give you the options that are available to you, for example a payment arrangement when you need extra time on a payment that is coming up. Please see Set Up a Payment Arrangement here.
EG
Expert
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122.3K Messages
14 hours ago
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityEva
Official Employee
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2.8K Messages
13 hours ago
Hi @user_hs3xh2 we know life happens and we've got your back when you need additional assistance with your balance. You'll want to log in to your account at Xfinity.com and at the top, you should see Flexible Payment Options. This will give you the options that are available to you, for example a payment arrangement when you need extra time on a payment that is coming up. Please see Set Up a Payment Arrangement here.
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