Visitor

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1 Message

10/17/2026 3:04 PM

Internet

My internet is out. Is there an outage in my area CT

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Expert

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122.3K Messages

2 days ago

Check their site for official info on any possible local outages here;


https://www.xfinity.com/support/status 

https://www.xfinity.com/support/articles/check-service-outage 

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 


Is/are the indicator light/lights on the modem lit steadily, or are they blinking ?

Official Employee

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3.5K Messages

4 hours ago

 

user_fq44hf Hello! Thank you for reaching out to us here on our Community Forum. Are you still having issues with your services? If you have not already checked, we suggest going to our Xfinity Status Center. This is the best place to check for any interruptions of service in the area and, if available, where an Estimated Time of Restoration will be viewable as well.

 

Expert

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122.3K Messages

3 hours ago

@XfinityBenjaminM 

That link looks mighty familiar there guy........ 🙄

@user_fq44hf 

Were you able to find any outage info on that site or in the app ? And my question about the indicator lights ?

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