Visitor

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1 Message

10/10/2026 4:04 PM

Internet

Are TV’s keep stopping because of the internet going down. It has done this 5 times today 

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Expert

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122K Messages

4 hours ago

First. When these outages occur, are they being officially indicated with any info about them here ?;


https://www.xfinity.com/support/status 


https://www.xfinity.com/support/articles/check-service-outage 


Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.


Or you can use their Xfinity App: https://www.xfinity.com/apps 

When this happens, is/are the indicator light/lights on the modem lit steadily, or are they blinking ?

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