Visitor
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1 Message
Internet
I’ve lost internet for 3 days on Pemberton road in Grosse pointe park Michigan there is no weather interference so I ask politely can u guys try to fix it.
Visitor
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1 Message
I’ve lost internet for 3 days on Pemberton road in Grosse pointe park Michigan there is no weather interference so I ask politely can u guys try to fix it.
EG
Expert
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120.6K Messages
2 days ago
First. Check their site for official info on any possible local outages here;
https://www.xfinity.com/support/status
https://www.xfinity.com/support/articles/check-service-outage
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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XfinityDemetrise
Official Employee
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455 Messages
12 hours ago
Hi there @user_djgy34 Thank you so much for reaching out on our Xfinity Community Forum about your service interruption. I'll be happy to assist as I know the importance of getting this resolved. Were you able to check the Xfinity App for an estimated restore date and time?
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