Internet

First. Check their site for official info on any possible local outages here;

https://www.xfinity.com/support/status 

https://www.xfinity.com/support/articles/check-service-outage 

Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.

Or you can use their Xfinity App: https://www.xfinity.com/apps 

Good afternoon user_vwdiq0. Are you still experiencing issues with your service at this time? Please let me know, I will be happy to assist further. 

Were you able to find any outage info on that site or in the app ?