Hi user_u6ogqg, welcome to the community forums! Can you provide some more detail about the issue you're having such as how long the internet hasn't been working, if it's consistently out or intermittent, and any troubleshooting steps you've tried? Also, if you haven't tried already, you can find out if your service is being affected by an area wide service interruption through the Xfinity App or the Network Status Map site.
XfinitySean
Official Employee
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965 Messages
2 months ago
Hi user_u6ogqg, welcome to the community forums! Can you provide some more detail about the issue you're having such as how long the internet hasn't been working, if it's consistently out or intermittent, and any troubleshooting steps you've tried?
Also, if you haven't tried already, you can find out if your service is being affected by an area wide service interruption through the Xfinity App or the Network Status Map site.
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EG
Expert
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120.8K Messages
2 months ago
Concern moved here to the Home Networking help section.
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