Visitor
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1 Message
Internet
I have been having issues with my internet, goes in and out constantly. Have called, have chatted with 3 different people and the chats drop and the calls hang up. I'm over paying $144 a month for terrible service and customer service.
EG
Expert
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118.6K Messages
3 hours ago
First. When these outages occur, are they being officially indicated with any info about them here ?;
https://www.xfinity.com/support/status
Use a cell phone internet service, a public WiFi hotspot, or a neighbor's internet if you need to in order to check it.
Or you can use their Xfinity App: https://www.xfinity.com/apps
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